Business Awards UK Customer Service Excellence Awards Winner

Our Deputy Customer Success Team Manager Named Rising Star Winner at the Business Awards UK Customer Service Excellence Awards 2025

We are proud to announce that Marnie Soutar, our Deputy Customer Success Team Manager, has been officially recognised as the Winner of the Rising Star Award at the Business Awards UK Customer Service Excellence Awards 2025. The award celebrates Marnie’s exceptional growth, dedication and outstanding contribution to customer service for Tradeprint.  

This prestigious accolade acknowledges individuals who demonstrate exemplary commitment, skill and potential in their field. Marnie has consistently gone above and beyond in her role, championing customer success while embodying our mission to deliver first-class service to every customer, every day

Under Marnie’s deputy leadership and influence, our Customer Success team continues to provide expert guidance, reliable support and a seamless customer experience. Her focus on continuous improvement, combined with a genuine passion for helping customers succeed, has made a lasting impact on colleagues, clients, and the wider business.  

 “I’m absolutely thrilled to see Marnie recognised as the Rising Star winner at the Business Awards UK Customer Service Excellence Awards 2025”, said Anthony Rowell,  Sales & Customer Success Director & Sustainability Lead at Tradeprint. “Anyone who’s worked with her will know this is no surprise - it’s a reflection of her tenacity, her hard work, and the way she shows up for our customers and her teammates every single day. She’s grown enormously in her role as Deputy Customer Success Team Manager,  and this award is richly deserved.”  

“At Tradeprint, we put real importance on creating careers, not just jobs. We’re committed to giving our people the support, development, and opportunities they need to progress, and Marnie’s journey is a brilliant example of what that looks like in practice. I’m proud of her, proud of our Customer Success team, and grateful to her line manager, who has helped nurture her talent along the way. Congratulations,  Marnie - you truly are a star.”  

We celebrate this well-deserved win and look forward to supporting Marnie as she continues to shine in her role.